Infynex Technologies (“we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, store, and protect your personal data in accordance with the Personal Data Protection Act 2010 of Malaysia (“PDPA”) and its related regulations. By using this website or providing your personal data to us, you acknowledge that you have read and understood this Policy.
1. Who we are
This website is operated by Infynex Technologies Sdn. Bhd., a company incorporated in Malaysia with its registered office at D109, Block D, Level 1, Kelana Square, Jalan SS 7/26, Kelana Jaya, 47301 Petaling Jaya, Selangor. For the purposes of the PDPA, we are the data user responsible for the personal data processed through this website and our services.
2. Personal data we collect
We may collect the following categories of personal data:
- Identity & contact data — your name, email address, telephone number, company name, and job title, typically submitted through our contact form or during an enquiry.
- Enquiry data — the department you select, subject, and the content of any message you send us.
- Technical & usage data — information collected automatically when you visit, such as your IP address, browser type, device information, pages viewed, and referring URLs.
- Engagement data — records of our correspondence and the services you enquire about or engage us for.
We do not knowingly collect sensitive personal data (as defined under the PDPA, such as data on health, political opinions, or religious beliefs) through this website. Please do not submit such information via our forms.
3. How we collect your personal data
- Directly from you, when you complete our contact form, email us, call us, or engage our services.
- Automatically, through cookies and similar technologies when you browse this website (see Section 9).
- From third parties, such as business partners or referrals, where you have consented or where otherwise permitted by law.
4. Purposes for which we process your personal data
We process your personal data for the following purposes:
- To respond to your enquiries and provide the information, quotations, or consultations you request;
- To deliver, administer, and support the technology, corporate advisory, and trading services you engage;
- To communicate with you about your enquiries, engagements, and, where you have consented, our services and updates;
- To operate, maintain, secure, and improve this website and our services;
- To comply with applicable laws, regulations, and lawful requests by relevant authorities; and
- For internal record-keeping, administration, and legitimate business purposes.
5. Consent and legal basis
By submitting your personal data to us, you consent to our processing of that data for the purposes set out in this Policy. Where required, we rely on your consent; where permitted, we also rely on other lawful bases under the PDPA, such as the performance of a contract with you or compliance with a legal obligation. You may withdraw your consent at any time (see Section 8), although this may affect our ability to provide certain services to you.
6. Disclosure of your personal data
We do not sell or rent your personal data. We may disclose it, on a need-to-know basis, to:
- Our authorised staff and members of our three divisions involved in handling your enquiry or engagement;
- Trusted third-party service providers who process data on our behalf (for example, hosting, email, and IT support providers) under obligations of confidentiality;
- Government bodies, regulators, or authorities where required by law or in connection with services you have engaged (for example, the preparation and submission of applications you have instructed us to handle); and
- Professional advisers, or parties involved in a corporate transaction, where reasonably necessary and permitted by law.
7. Cross-border data transfer
Your personal data is generally stored and processed in Malaysia. Where we use service providers located outside Malaysia, or where a transfer outside Malaysia is necessary, we will take reasonable steps to ensure your personal data continues to be protected to a standard consistent with the PDPA.
8. Your rights under the PDPA
Subject to the PDPA, you have the right to:
- Access the personal data we hold about you;
- Correct personal data that is inaccurate, incomplete, misleading, or out of date;
- Withdraw consent to our processing of your personal data;
- Limit or object to the processing of your personal data, including for direct-marketing purposes; and
- Enquire about our disclosure of your personal data.
To exercise any of these rights, please contact us using the details in Section 12. We may need to verify your identity before acting on your request, and reasonable fees or timeframes permitted under the PDPA may apply.
9. Cookies and analytics
This website may use cookies and similar technologies to enable core functionality, remember your preferences, and understand how the site is used so we can improve it. You can control or disable cookies through your browser settings; however, some features of the website may not function properly if you do so. Where we use third-party analytics, they process technical data as described in this Policy.
10. Data security
We implement reasonable technical, organisational, and administrative measures to protect your personal data against loss, misuse, unauthorised access, disclosure, alteration, or destruction. While we strive to protect your data, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
11. Data retention
We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy any legal, accounting, regulatory, or reporting requirements. When personal data is no longer required, we will take reasonable steps to securely delete or anonymise it.
12. How to contact us
If you have any questions about this Policy, wish to exercise your rights, or would like to make a complaint about how we handle your personal data, please contact us:
Infynex Technologies Sdn. Bhd.
D109, Block D, Level 1, Kelana Square, Jalan SS 7/26, Kelana Jaya, 47301 Petaling Jaya, Selangor
Email: info@infynex.my
Tel: 03-2724 3821
13. Changes to this Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or in applicable law. Any changes will be posted on this page with a revised effective date. We encourage you to review this page periodically.
14. Language
This Privacy Policy is published in English. A Bahasa Malaysia version is available on request. In the event of any inconsistency between the two versions, the English version shall prevail to the extent permitted by law.
This Privacy Policy is provided for general information and to describe our data-handling practices. It does not constitute legal advice.